Privacy Policy
Last updated: June 2026
At Homie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Personal Information
- Name, email address, and phone number (provided during account registration or checkout)
- Delivery address and billing information
- Order history and preferences
Automatically Collected Information
- Browser type, device information, and IP address
- Pages visited, time spent on the site, and referral source
- Cookie data (see Cookie Policy below)
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, shipping updates, and delivery notifications
- To respond to your queries and provide customer support
- To improve our products, website experience, and services
- To send promotional offers and newsletters (only with your consent; you may unsubscribe at any time)
3. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share limited information with:
- Delivery partners — to fulfil your order (name, address, phone number only)
- Payment gateways — to process transactions securely (we do not store card details)
- Legal authorities — only when required by applicable law
4. Cookie Policy
We use cookies to enhance your browsing experience and understand site usage. Cookies we use include:
- Essential cookies — required for the site to function (e.g., shopping cart, login session)
- Analytics cookies — help us understand how visitors use the site
You can disable cookies in your browser settings; however, some features of the site may not function correctly.
5. Data Security
We use SSL encryption and industry-standard security protocols to protect your personal information. Our systems are regularly monitored and updated to guard against unauthorised access.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at customercare@homie.com.
7. Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Order records are kept for a minimum of 3 years for accounting purposes.
8. Contact Us
For privacy-related queries, contact us at customercare@homie.com or call +91 9544 0414 15.
